Operations
In Operations, we optimize the performance of teams and assets, developing competitive advantages.
- Improve the performance of IT platforms is one of the key challenges we work on.
- Investments in ERPs, CRMs, Analytics and others, must bring results for companies.
- By aligning business objectives and functional specifications, we support customers to extract greater value from their tools.
- Segmentation models and identification of customer needs guide us in designing actions to improve the experience, satisfaction and reduce churn.
- We develop and implement Agile organizations – bringing greater fluidity and dynamism to management.
- We challenge workflows, automation levels and internal controls, aiming to find bottlenecks, errors or waste of time and money.
- We found ways to deliver results with fewer resources and greater effectiveness
- We operate in stress situations and challenges to optimize costs and improve cash flows – finding reduction opportunities through renegotiations with suppliers, changes in purchase models, operational efficiency and others.
- In Supply Chain, we address efficiency, working capital optimization, management models and service levels to customers.